By MBPDLPayday Loans

DreamHost的道歉信

昨天收到了DreamHost的一封邮件是说2008.10-2010.10的DreamHost使用费190多刀,他们已经帮我从信用卡里刷掉了,晕… 这不是自作主张么, 你丫的怎么晓得我打算续费! 又因为我设置了浦发的信用卡在每一笔费用发生的时候自动短信通知我, 仔细翻了手机的短信簿, 没找到相关的通知短信啊?:o 就觉得莫名其妙, 当时正忙, 打算如果收到了短信, 闲下来我再到浦发的网站上查查清楚这件事情, 再跟DH的这帮人理论, 没想到今天就收到了这样一封道歉信: 囧

Hi Snow!

Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted
to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY
(it was all due to a fat finger)!

We’re really really realllly embarassed about this, but you have nothing
to worry about. Please ignore any confusing billing messages you may have
received recently; we’ve already removed all those bum future charges on
your account (#XXXXXX) and already refunded the $190.8 charge on your
credit card.

You should get the money back on almost immediately, within a day or
two max, and there’s no need to contact your credit card company or bank
for the refund.

Thank you very very much for your patience with this.. we PROMISE
this won’t happen again. There’s no need to reply to this message unless
of course you have any other questions at all!

Sincerely,
The Foolish DreamHost Billing Team!

– – 无语了,看他这么诚意的道歉, 就不跟他计较了吧…

[UPDATE] DH关于本次事件的解释(推荐…orz): http://blog.dreamhost.com/2008/01/15/um-whoops/

One Response to “DreamHost的道歉信”
  1. […] 晕… 这不是自作主张么, 你丫的怎么晓得我打算续费! via […]

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